Workflow Diagnostics is a process and performance improvement consulting agency based in Lynchburg, VA. The company was founded by Mark H. Davis, who serves as President and Senior Consultant. A long-time process improvement leader, Mark has extensive experience leading change in the financial services and healthcare industries. Over the last 8 years, he has helped companies save more than $1.5 million while improving the quality of their services. He founded Workflow Diagnostics to help companies like yours reduce waste and improve quality by putting proven and powerful problem-solving tools in your hands.

Experience

· 13 years of continuous improvement experience as a Lean Six Sigma change agent, manager and trainer

· 8 years as healthcare process improvement leader

· Extensive project management and team facilitation experience

· 20 years of communications experience (print media, marketing, freelance writing)

Healthcare Advantages

· Extensive experience with physician office workflows and processing issues

- Multiple successes with a variety of inpatient and outpatient settings

· Successful collaboration with physicians and staff

· Certified patient safety trainer (HPI didactic trainer)